> ## Documentation Index
> Fetch the complete documentation index at: https://docs.surfais.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Partner programme

> Your partner code and how referral attribution works.

Alongside managing your own client roster, the Scale + Agency Mode bundle includes a partner code — a way to earn a lifetime commission when you refer a brand to their own direct Surfais subscription, as an alternative to managing that brand inside your agency account.

## What the partner code is for

Some agencies want to run a client's AI visibility tracking as part of their own service — that's what the rest of [agency mode](/agencies/getting-started) is for. Other times, a client is better suited to their own direct Surfais account rather than living inside your agency's roster. The partner code covers the second case: refer them, and their subscription is attributed to you.

<Info>
  This is separate from adding a client as one of your managed brands. If you're running the client's tracking yourself, add them as a brand — see [Managing brands](/agencies/managing-brands). Use the partner code when the client is signing up for their own account instead.
</Info>

## What 20% lifetime means

Referred customers who sign up for their own direct Surfais subscription are attributed to your partner code, with a 20% lifetime commission on their recurring subscription billing. "Lifetime" means the commission applies for as long as the referred account stays subscribed — it isn't a one-off bonus or a fixed-term arrangement.

<Note>
  One-off purchases — a single extra audit, a manual scan pack — aren't recurring subscription billing, and referral commission doesn't apply to them. It's tied to the ongoing subscription itself.
</Note>

## How attribution works

Attribution runs on a cookie, captured automatically the moment someone lands on Surfais via a link carrying your code:

<Steps>
  <Step title="Someone visits with your referral link">
    A link in the form `https://surfais.com/?ref=YOUR_CODE` — or the equivalent on any Surfais page — drops a cookie recording your code.
  </Step>

  <Step title="The cookie lasts 30 days">
    If they sign up within that window, the referral can be credited to you. If more than 30 days pass without a signup, the cookie expires and the referral is lost.
  </Step>

  <Step title="Last touch wins">
    If the same visitor later arrives via a different `?ref=` link before signing up, the newer code overwrites yours and the 30-day window resets from that point.
  </Step>
</Steps>

While the partner programme rolls out, referral crediting is reconciled by the Surfais team rather than fully automated end-to-end — so if you're driving referrals, keep a note of who you've sent and check in with [partners@surfais.com](mailto:partners@surfais.com) to make sure everything you're owed is recorded.

## Where to see your code and referrals

There's no self-serve dashboard for your partner code or referral activity today. If you're on the Scale + Agency Mode bundle and want your code, or want to check on referral activity, contact [support](/billing/support) or email [partners@surfais.com](mailto:partners@surfais.com) directly.

<Warning>
  Because attribution and commission tracking are handled on our side rather than through a dashboard you can check yourself, treat any numbers you're given as coming from us on request rather than something you can self-serve and verify in real time. If that changes, this page will be updated.
</Warning>

## Related pages

<CardGroup cols={2}>
  <Card title="Agency mode: getting started" href="/agencies/getting-started">
    What the Scale + Agency Mode bundle includes.
  </Card>

  <Card title="Managing brands" href="/agencies/managing-brands">
    Manage a client's tracking directly instead of referring them.
  </Card>

  <Card title="Support" href="/billing/support">
    Get in touch about your partner code or a referral.
  </Card>
</CardGroup>