> ## Documentation Index
> Fetch the complete documentation index at: https://docs.surfais.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Plans & limits
> The tracking, scanning, and audit limits for every plan, in one table.
Surfais has four plans: **Starter**, **Growth**, **Scale**, and **Enterprise**. Each plan sets hard limits on how many brands, prompts, countries, and competitors you can track, plus presentation-level limits on scan frequency, audits, and support.
The table below is the canonical reference. If a number here ever looks out of date compared to what you see in the app, trust the app — this page is kept in sync with it, but the app's [usage page](/billing/usage) always reflects your live account.
Current pricing lives at [surfais.com/pricing](https://surfais.com/pricing). Annual billing is available on every paid plan at a discount versus paying monthly — check the pricing page for the exact saving on your plan and currency.
## Limits at a glance
| Limit | Starter | Growth | Scale | Enterprise |
| ----------------------- | ------- | ------- | -------------- | ------------------ |
| Brands | 1 | 2 | 4 | Unlimited |
| Tracked prompts | 30 | 80 | 250 | Custom |
| Countries | 1 | 2 | 3 | Up to 10 |
| Competitors per brand | 2 | 4 | 5 | Unlimited |
| Brand aliases per brand | 3 | 5 | 8 | Unlimited |
| Auto-scan cadence | 3×/week | 3×/week | 4×/week | Daily |
| Manual scans/month | 2 | 2 | 2 | Unlimited |
| AI Visibility Audits | 1/month | 2/month | Weekly | Weekly + on-demand |
| Team seats | 10 | 10 | 10 | Unlimited |
| Support | Email | Email | Priority email | Dedicated CSM |
If you run an agency managing several client brands, the **Scale + Agency Mode** bundle raises the brand cap to 10 client brands on a shared 250-prompt budget, with per-brand extras available. See [Agencies: getting started](/agencies/getting-started) — it isn't broken out in the table above because it's a bundle on top of Scale rather than a separate tier.
## What counts against each limit
**Brands** — an own-brand you're tracking, not a competitor. Competitors are tracked separately (see below) and don't use up your brand allowance. Set these up in [Brand profile](/setup/brand-profile).
**Tracked prompts** — the questions you're monitoring across ChatGPT, Claude, Perplexity, Gemini, and Google AI Overviews. On multi-brand plans, your prompt allowance is shared and split however you like across brands. See [Managing prompts](/setup/prompts).
**Countries** — how many markets a brand's prompts can run in. Each AI platform is told the searcher's market using its own location mechanism where it supports one. See [Countries](/setup/countries).
**Competitors per brand** — the brands you're benchmarking against, configured per own-brand. See [Managing competitors](/setup/competitors).
**Brand aliases** — alternate names, abbreviations, or former names your brand might be referred to by in an AI answer, so mentions are still attributed correctly. See [Brand aliases](/setup/brand-aliases).
## Scan cadence
Every plan runs automatic scans on a fixed weekly schedule so you don't have to trigger them yourself:
* **Starter and Growth** scan automatically on Mondays, Wednesdays, and Fridays.
* **Scale** scans automatically on Mondays, Wednesdays, Fridays, and Sundays.
* **Enterprise** scans automatically every day.
On top of the automatic cadence, every plan except Enterprise includes 2 manual scans per month that you can trigger on demand — useful after a site change or a competitor launch you want to check immediately. Enterprise has unlimited manual scans.
Full detail on how a scan run works and when each cadence fires is in [How scans work](/scans/how-scans-work) and [Scan schedule](/scans/scan-schedule). For running a scan yourself, see [Manual scans](/scans/manual-scans).
## AI Visibility Audits
Audits are a deeper, point-in-time check of how ready your site and content are for AI answer engines — distinct from the ongoing visibility scans above. The allowance varies by plan, from 1 a month on Starter up to weekly audits plus on-demand runs on Enterprise. If you need more than your plan includes, one-off audit credits are available as an add-on — see [Add-ons](/billing/add-ons).
To understand what an audit checks and how to read the results, see [What audits check](/audits/what-audits-check), [Running your first audit](/audits/running-your-first-audit), and [Extra audits](/audits/extra-audits).
## What happens when you hit a cap
Surfais enforces these limits at the point you try to add something — for example, adding an 81st prompt on Growth, or a 3rd brand on Growth, will be blocked rather than silently accepted. You'll see how close you are to each limit, and get a nudge to upgrade once you're near capacity, on the [Usage page](/billing/usage).
To raise a limit, upgrade to the next plan. Recurring capacity add-ons — extra brands, prompts, and countries — are currently available on **Scale + Agency Mode** only; one-off audit credits are available on every paid plan. See [Add-ons](/billing/add-ons).
## Related pages
What's included in the 7-day trial and how it converts.
Upgrade, downgrade, invoices, and cancellation.
See exactly what's counting against your limits right now.
Extra brands, prompts, countries, and audit credits.