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If you’re running AI visibility work for more than one client, Surfais supports that with a single bundle: Scale + Agency Mode. One account, one login, one bill — up to 10 client brands, each measured and scored completely on its own terms.

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Who this is for

Agency mode is built for agencies, consultants, and in-house teams managing several distinct brands — a marketing agency running AEO for its client roster, a group running multiple sub-brands, or a consultant tracking a portfolio. It isn’t a separate pricing tier. It’s a bundle on top of Scale: Scale itself, plus the Agency Mode add-on, combined into one subscription.
If you only manage one brand, you don’t need this — Starter, Growth, or Scale on their own cover a single-brand account. Agency mode is specifically for tracking multiple independent client brands from one login.

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What the bundle includes

10 client brands

Ten separate brands tracked from one account, each with its own scoring, scans, and audits. Extra brands are available beyond that — see Managing brands.

250 shared prompts

A single prompt budget of 250, split across your client brands however you like. Move prompts between clients as their needs change.

Centralised invoicing

One subscription, one invoice, covering every client brand in the account — instead of separate billing per client.

Priority email support

Faster response times than the standard email tier, reflecting the larger footprint an agency account represents.
All five AI platforms — ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews — are tracked on every client brand, at the same scan cadence and audit allowance as Scale. Full detail on the limits themselves is in Plans & limits; pricing is at surfais.com/pricing.
A handful of agency-specific features — a white-label dashboard, a custom domain, per-client report branding, and a centralised portal view across all clients — are on the roadmap and not live yet. This page describes what’s usable today; nothing here depends on those.

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What’s shared vs what’s per-brand

This is the distinction that matters most once you’re running several clients: some things belong to the account as a whole, and some things belong to each individual client brand. Get this right and the rest of agency mode makes sense. Shared across the account:
  • The subscription and invoice
  • The 250-prompt budget (a pool, not a per-brand allocation)
  • Team members and their access (Team)
  • Plan limits and add-ons
Scoped to each client brand: In other words: you pay once and manage one prompt budget, but every client’s AIS Score, competitor set, and audit history is entirely their own.

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How scoring stays isolated per client

This isn’t just a display convention — it’s how the measurement itself works. Each client brand’s prompts are tied directly to that brand, and each brand’s competitor set is configured against that same brand specifically. When Surfais scores a client, it only draws on that client’s own prompt runs and that client’s own competitor comparisons. Concretely: if Client A sells home security and Client B is a law firm, Client A’s prompts are never checked against Client B’s name, and Client B’s AIS Score is never diluted by Client A’s results. Each client’s dashboard shows only what actually happened for that client. This matters in agencies more than anywhere else, because the brands in one account frequently have nothing to do with each other — the isolation is what makes running unrelated clients from a single account safe to rely on.

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The onboarding difference

Signing up for agency mode follows a different first step than a normal signup. Where a single-brand account walks you through setting up your one brand immediately, an agency account skips that — because you don’t have “a brand,” you have a roster of clients to add over time.
1

Complete checkout

Choose the Scale + Agency Mode bundle and complete payment as normal.
2

Land on the agency welcome screen

Instead of the standard brand-setup wizard, you land on a welcome screen confirming your client brand allowance and prompting you to add your first client.
3

Add brands one at a time

Each client brand you add starts with 10 suggested prompts generated from that brand’s domain, plus one free baseline scan you trigger to get an initial read before automatic tracking takes over.
4

Repeat for each client

Keep adding client brands as you onboard them, up to your account’s brand allowance.
There’s no requirement to add all your clients at once — bring them into Surfais as you onboard them in real life.

Managing brands

The brand switcher, per-brand setup, and the extra-brand add-on.

Partner programme

Your partner code and how referral attribution works.

Plans & limits

The full limits table, including where the bundle sits relative to Scale.

Add-ons

Extra brands, prompts, and countries beyond what’s included.