What’s on the page
Four resource cards cover the limits that are standing caps — configured once, not reset on a schedule:- Prompts — active tracked prompts across all your brands. See Managing prompts.
- Brands — own-brands you’re tracking. See Brand profile.
- Competitors — competitor brands tracked, against your per-brand allowance. On an agency account this card shows your per-brand cap multiplied by brand count, with a note to check the per-brand breakdown below — the constraint is still enforced per brand, so one brand can be at its limit even if the pooled total looks half-empty.
- Countries — distinct markets your prompts run in. See Countries.
Agency accounts also see a Usage by brand table beneath the main cards, breaking prompts, competitors, and countries down per brand — useful for seeing which client is consuming most of your shared allowance.
What resets and what doesn’t
- Manual scans reset on the 1st of the calendar month — see Manual scans for your allowance.
- Audit allowances reset on their own monthly or weekly cadence depending on your plan — see Plans & limits.
- Prompts, brands, competitors, countries, and brand aliases are standing limits, not monthly ones — using 25 of your 30 prompts stays true until you delete or add prompts.
What happens when you’re near or at a cap
Once any resource passes 80% of its limit, an Approaching plan limits banner appears at the bottom of the page, naming what’s close and linking to pricing. At 100%, the card switches to “Limit reached” and “Upgrade for more” becomes “Add more →”. Surfais enforces these limits at the point you try to add something, not retroactively — a prompt, brand, competitor, or country past your cap is blocked with a message to upgrade, never silently accepted or removed later. The Usage page is where you check your headroom before you hit that wall. To raise a limit, upgrade from here (the Upgrade button in the header goes to pricing) or, on an agency account, add capacity a la carte — see Add-ons. For a one-off audit rather than standing capacity, this page also carries a card to buy audit credits — see Extra audits.Related pages
Plans & limits
The full tier comparison table — what each plan includes before you look at your own usage.
Add-ons
Extra brands, prompts, countries, and audit credits.
Managing your subscription
Upgrade, downgrade, invoices, and cancellation.
Manual scans
Your monthly manual scan allowance and how it resets.