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Surfais has four plans: Starter, Growth, Scale, and Enterprise. Each plan sets hard limits on how many brands, prompts, countries, and competitors you can track, plus presentation-level limits on scan frequency, audits, and support. The table below is the canonical reference. If a number here ever looks out of date compared to what you see in the app, trust the app — this page is kept in sync with it, but the app’s usage page always reflects your live account.
Current pricing lives at surfais.com/pricing. Annual billing is available on every paid plan at a discount versus paying monthly — check the pricing page for the exact saving on your plan and currency.

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Limits at a glance

If you run an agency managing several client brands, the Scale + Agency Mode bundle raises the brand cap to 10 client brands on a shared 250-prompt budget, with per-brand extras available. See Agencies: getting started — it isn’t broken out in the table above because it’s a bundle on top of Scale rather than a separate tier.

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What counts against each limit

Brands — an own-brand you’re tracking, not a competitor. Competitors are tracked separately (see below) and don’t use up your brand allowance. Set these up in Brand profile. Tracked prompts — the questions you’re monitoring across ChatGPT, Claude, Perplexity, Gemini, and Google AI Overviews. On multi-brand plans, your prompt allowance is shared and split however you like across brands. See Managing prompts. Countries — how many markets a brand’s prompts can run in. Each AI platform is told the searcher’s market using its own location mechanism where it supports one. See Countries. Competitors per brand — the brands you’re benchmarking against, configured per own-brand. See Managing competitors. Brand aliases — alternate names, abbreviations, or former names your brand might be referred to by in an AI answer, so mentions are still attributed correctly. See Brand aliases.

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Scan cadence

Every plan runs automatic scans on a fixed weekly schedule so you don’t have to trigger them yourself:
  • Starter and Growth scan automatically on Mondays, Wednesdays, and Fridays.
  • Scale scans automatically on Mondays, Wednesdays, Fridays, and Sundays.
  • Enterprise scans automatically every day.
On top of the automatic cadence, every plan except Enterprise includes 2 manual scans per month that you can trigger on demand — useful after a site change or a competitor launch you want to check immediately. Enterprise has unlimited manual scans. Full detail on how a scan run works and when each cadence fires is in How scans work and Scan schedule. For running a scan yourself, see Manual scans.

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AI Visibility Audits

Audits are a deeper, point-in-time check of how ready your site and content are for AI answer engines — distinct from the ongoing visibility scans above. The allowance varies by plan, from 1 a month on Starter up to weekly audits plus on-demand runs on Enterprise. If you need more than your plan includes, one-off audit credits are available as an add-on — see Add-ons. To understand what an audit checks and how to read the results, see What audits check, Running your first audit, and Extra audits.

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What happens when you hit a cap

Surfais enforces these limits at the point you try to add something — for example, adding an 81st prompt on Growth, or a 3rd brand on Growth, will be blocked rather than silently accepted. You’ll see how close you are to each limit, and get a nudge to upgrade once you’re near capacity, on the Usage page. To raise a limit, upgrade to the next plan. Recurring capacity add-ons — extra brands, prompts, and countries — are currently available on Scale + Agency Mode only; one-off audit credits are available on every paid plan. See Add-ons.

Your trial

What’s included in the 7-day trial and how it converts.

Managing your subscription

Upgrade, downgrade, invoices, and cancellation.

Usage

See exactly what’s counting against your limits right now.

Add-ons

Extra brands, prompts, countries, and audit credits.